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One of the great advantages to holders of the Japan Rail Pass is that seat reservations
can be made without any additional charge at any Travel Service Center or Midori-no-Madoguchi.
If your clients know their traveling itinerary in advance, they should make
reservations for the rest of their trip soon after obtaining the Rail Pass.
JR East Japan Railway Company offer online reservation service.
Please note that the system is only for trains operated by East Japan Railway Company.