Tourist Information Centers

JNTO operates the Tourist Information Center(TIC) in Tokyo and also supports tourist information offices operated by the private and public sectors all over Japan.

 

1st Fl, Shin-Tokyo Bldg.,
3-3-1, Marunouchi, Chiyoda-ku, Tokyo 100-0005
Access: 5 min. walk from Yurakucho Sta. TEL: (03) 3201-3331
Office hours: 9:00 – 17:00 (Closed on Jan. 1)

What to see, what to do in Japan?
Visit the Tourist Information Center (TIC) of Japan National Tourism Organization
-Offering tourist information and free literature, suggesting tour itineraries about Japan for foreign travelers.
-Open 7 days a week, service is available in English, Chinese and Korean.
-Telephone Inquiries are also welcome. -Free Wi-Fi available. (Password given at marunouchi cafe SEEK, 2nd fl. of TIC)
We prepare many materials for your travel consultation.
Materials prepared by TIC
 

Click to enlarge the map

How to get to TIC from JR Yurakucho Station	How to get to TIC from JR Tokyo Station

 

Tourist Information Centers (Narita International Airport):
Terminal 1
Arrival Floor, Passenger Terminal 1 Bldg., Narita International Airport, Chiba 282-0011
TEL: (0476) 30-3383
Office hours: Open from 8 a.m. to 8 p.m. every day year-round.

Terminal 2
Arrival Floor, Passenger Terminal 2 Bldg., Narita International Airport, Chiba 282-0004
TEL: (0476) 34-5877
Office hours: Open from 8 a.m. to 8 p.m. every day year-round.

Kansai Tourist Information Center (Kansai International Airport):
Arrival Floor, Passenger Terminal Bldg., Kansai International Airport, Osaka 549-0011
TEL: (072) 456-6025
Office hours: Open from 8:30 a.m. to 8:30 p.m. every day (Apr. - Oct.)
9:00 a.m. to 9:00 p.m. every day (Nov. - Mar.)

 

All category 1 to 3 tourist information offices display this symbol In Japan, the private and public sectors have made various efforts to increase the number of foreign visitors to Japan. To make the environment even more welcoming for these visitors from overseas, JNTO and the Japan Tourism Agency started a new certification program for foreign tourist information, approving 342 qualified tourist information offices throughout Japan. The certification program divides these offices into three categories based on function and includes a three-year renewal program to ensure ongoing quality improvement. Better tourist information results in more convenient and reliable services for foreign visitors.

Category 1 tourist information offices provide local information (on the cities and prefectures where they are located plus the surrounding areas), while Category 2 offices provide broad-based information on two or more prefectures. Category 3 offices provide information on the whole of Japan. Category 3 tourist information offices are also open seven days a week, offering reliable foreign language services in English, Chinese, and Korean. Visitors can use computers and Wi-Fi as well. The services offered by category 1 and 2 tourist information offices vary, so visitors should check the information page for office for business hours, foreign language services, computer access, Wi-Fi, and other amenities. In addition to the three categories, the certification program recognizes “Partner Facilities” that are eager to bring in foreign visitors and provide fair and balanced local information—even if they are not dedicated tourist information offices. We invite you to visit our approved tourist information offices and Partner Facilities nationwide. Have a pleasant stay in Japan!

Description of categories

Note: This table corresponds to the Category List

Category 1	Coverage Area: Within the city /prefecture Language: No full-time staff with foreign languages on duty, however, service is available in minimal English. Other languages may be available occasionally. Days of operation: Open more than 240 days/year. Annual Open Days： 240 days or more
Category 2	Coverage Area: Neighboring prefectures Language: English-speaking staff is on duty on full-time Days of operation: Open more than 240 days/year including either Saturdays or Sundays.
Category 3	Coverage Area: All over Japan Language: Service is available in English, Chinese and Korean on full time. Days of operation: Open year around. PC and Wi-Fi available on site. Must accommodate emergency assistance system under the collaboration with JTA and JNTO.
Partner facilities	As non-tourism facility, these facilities are ready for assisting foreign tourists with local information without any commercial or beneficial purposes. Even with no full-time staff with foreign language, these facilities willingly provide assistance in minimal English.